One valuable lesson the pandemic taught us is the value of spending family time outdoors. Some rediscovered the joy of long walks. Others became more adventurous with motorized bikes, ATVs, personal watercraft, or snowmobiles. As we continue these activities, it’s important that we do so safely. As a dealer, you can play a leading role in helping families enjoy quality outdoor time together.
How can you put buyers at ease as they include their children in their powersports adventures?
Ideally, buyers will have done their own research before visiting a dealership, but they’ll still trust you as the powersports expert to help guide their purchase.
Make sure they consider these factors:
Matching the rider to the right vehicle should be a fun part of your job. Keeping safety in mind will help everyone be sure they're making the best choice.
While you obviously want your customers to ride safely, dealers also benefit financially from accessory sales as additional upsell opportunities.
Safety equipment varies by vehicle type, but a few basics to suggest (where applicable) include eye protection, a well-fitting helmet, a Coast Guard-approved life vest, and activity-appropriate clothing (gloves, wetsuit, long pants, sturdy boots, etc.).
One thing people often overlook as a safety accessory is GPS tracking. Buyers might think GPS is only for directions, but it can provide far more in terms of security. According to the United States Coast Guard, two of the main causes of watercraft accidents involving injuries to children were excessive speed and violation of navigation rules. Those same factors affect the safe operation of every outdoor recreation vehicle.
GPS monitoring for their powersports vehicle can provide reassurance to parents through:
Become an authorized dealer of MOGO GPS tracking systems to provide additional security for your customers and an added revenue item to your dealership catalog.
You might not be legally required to educate buyers about the laws pertaining to operating their new vehicle, but just because you don’t have to doesn’t mean you shouldn’t. You can’t be expected to know the requirements for every vehicle type and every state, but there are guides like this one by the ATV Safety Institute that can help.
At minimum, you can suggest that buyers research:
Every dealer wants repeat business and referrals, and the best way to get those is by giving customers an exceptional buying experience. No parent will forget when you take extra steps to show you’re invested in the happiness and safety of their children.